BPO


RCM Services

As a full-service Revenue Cycle Management solution, we can help save money, time and resources. We ensure billing compliance and avoid billing issues before they occur. We provide a complete one stops solution to help decrease AR and increase revenue

Services include:

Self-Pay Collections/Payments

Insurance Follow Up

Denial Managment

Patient Registration and Demographics

Charge Entry

Payment Processing

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Call Center Services

With near-shore and offshore locations, Mercury Global Solutions can custom fit your call center needs. Whether it is to cover peaks or reduce costs, we can help. With over 20 years of BPO experience, we can help you acheive your short term and long term goals.

1. Cost efficient

2. 24/7/365 coverage with multilingual staff

3. Dedicated Account Manager
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Nurse Call Center

Mercury Global Solutions employs licensed RNs trained to effectively monitor your patients. Engage your patients with 24/365 access to experienced Registered Nurses. We can provide afterhours or weekend coverage or provide full time Nurses to reduce or supplement your staffing needs. No need to worry about onboarding, training, or turn over. Improve your patient outcomes and reduce costs.

1. Improve Patient Care

2. Save Time and Money

3. Pre-appointment triage and Post care follow-up

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Quality, knowledgable staffing services that substantially bring down operating costs while maintaining current operations within your business office.


Scalabiliity

Our BPO services are designed to help you scale your business while managing risk

Quality

Increase quality and visibility into production with proven, leaner processes

Experience

Mercury Global Solutions provides 20+ years of experience in BPO services